Policies, Terms & Conditions

For the purposes of these Terms and Conditions, McKenzie College of Design may be referred to hereafter simply as 'McKenzie'.

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Payments

 

All tuition payments must be paid before the Letter of Acceptance is issued. All fees are payable upon invoice. Students may be precluded from sitting exams, receiving results, or attending classes if tuition fees for a program or class term are not paid in full before the start date.
 

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General Policies

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• Your program start and end dates are indicated on your McKenzie Acceptance Letter.
   

• Students must make McKenzie aware of any health issues prior to commencing courses.
   

• Students must obey all rules and regulations of McKenzie College of Design. McKenzie has the right to suspend students that are in breach of such regulations.
   

• The McKenzie Language School has an “English only” policy where it is recommended that all language learners speak English at all times while on the premises.
   

• Copies of the student's passport, Entry Visa, Study Permit, Health or Travel Insurance, and other required legal documents, i.e. custodianship forms, conditional letters of acceptance for pathway students, etc., must be provided to McKenzie College of Design prior to or upon enrolment.
   

• Fees are non-transferable between students. Paid tuition fees from a McKenzie College of Design program may be transferred to other McKenzie programs with a minimum of 2 weeks' notice. No transfer fee will be incurred. The transferable amount will be prorated based on weekly fees for the actual number of weeks studied. The transferable amount will be counted toward tuition fees for the new program, with any outstanding fee difference payable upon invoice. No refund will be given in the event that new program tuition fees total less than the fees already paid. There is a transfer fee of $50.00 if the number of weeks studied is under two weeks.
   

• Students may defer classes for vacation purposes with a notice of at least 4 weeks. Missed material is the responsibility of the student.
   

• McKenzie College of Design may be required to share attendance and progress records of students with the Canadian government, in accordance with any applicable federal and provincial privacy legislation.
   

• Group classes are required to have 3 students to be held at full hours. If the number of students drops below 3 at any time during the course, students will be switched to semi-private (two student) or private lessons (one student).
   

• You can request a copy of our TUITION AND OTHER STUDENT FEES document at admissions@mckenzie.edu

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Refund Policy

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1. Notification of cancellation or withdrawal from individual courses, program units, or a program in its entirety must be made in writing to McKenzie College of Design prior to the start of the program.
    

2. The Application Fee ($300.00) for international students is non-refundable.
    

3. Any applicable bank and transfer fees for payments to and refunds from the college, are non-refundable. Bank Fees are the responsibility of the Student and will be billed to their account.
    

4. Cancellation must be in writing at least 4 weeks before the student's original program start date to warrant a refund of fees paid except as in “2”.
    

5. Cancellation in writing less than 4 weeks before the student's original program start date but prior to the start date warrants a refund except as in “2” and less $350 cancellation fee.
    

6. Cancellation after the student's original program start date will not warrant a refund unless approved in writing by McKenzie College of Design. If an exceptional refund is granted, the maximum refundable amount may be 50% of tuition only, less a $350 cancellation fee. Such refunds made on compassionate grounds may be up to 75% of tuition only, less a $350 cancellation fee. These amounts exclude any other fees for books, resources, etc. Used books and materials are not refunded.
    

7. If you notify us of your intention to withdraw before your original start date and are eligible for a refund as per “4” and “5” above.
    

8. Processing of refund requests commences once any required documents are received and verified (i.e. visa denial documents, banking information, etc.).
    

9. In the case of visa refusal, a refund will be given up to the original program start date as long as written proof is presented, except as in “2”.
    

10. No refunds will be given to students who are expelled for unacceptable behavior or non-compliance with visa conditions.
     

11. There are no refunds for public holidays or days missed due to sickness or other reasons.
     

12. There are no refunds if the school is forced to close due to weather conditions. See the McKenzie College of Design website or Facebook page for weather-related closures.
     

13. In the case a student needs to return home urgently, the remainder of their course may be deferred and the fees may be held for up to one year “in trust”.
     

14. Any refund will be paid to the person who originally paid the fees, where possible, in the same currency in which the fees were paid.
     

15. If McKenzie College of Design is unable to deliver a scheduled course that a student had enrolled in, alternative, mutually acceptable arrangements will be made.
     

16. McKenzie College of Design reserves the right to modify, postpone, cancel, or relocate any program without notice.
     

17. Fees may be subject to change without notice.

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Health / Travel Insurance

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All students should have health insurance while studying in Canada. International students must submit their health or travel insurance policy agreements to McKenzie Admissions upon arrival at McKenzie College of Design. It is highly recommended to apply for health or travel insurance prior to your arrival in Canada in order to ensure coverage from the first day of your stay.